All tenants use the portal to pay their rent and other fees electronically with electronic check and all major credit cards*. For the tenant, the portal is a time saving advantage compared to mailing, depositing, or delivering payment in person.
Besides saving time, tenants can see their account payment history online. This also guarantees funds are available faster.
My duty as a rent collector is carried out proactively. Most of my tenants are very responsible when paying their rent, but the few that aren't, quickly recognize the dynamics of our relationship and the next payment is almost guaranteed to be on time or even in advance.
Enforcing the lease terms and collecting for Late Rent, or damages is more involved than collecting rent, but I do an amazing job at it. See more about Lease Enforcement in Lease Administration.
* A convenience fee, paid by tenant, applies only to credit card payments.